Frequently Asked Questions
How long does it take to produce and deliver an album?
The average order preparation time is approximately 5 working days. During periods of increased orders, production may take a little longer – up to a maximum of 10 working days. Once production is complete, the album is shipped, and delivery usually takes 1-2 business days.
How do I create an album?
Choose one of our albums and then customize the cover to suit your journey. You can change the title of the album and the inscription underneath it, choose the color of the cover, and decide if you want to add a map. If you choose a map, you can also move the heart and mark the exact location of your trip.
In the next step, you upload your photos from the device of your choice and arrange them on the pages exactly the way you want.
You can add between 31 and 124 photos to an album.•With 31 photos, one photo takes up the entire page.•With 124 images, there are 4 smaller images on each page.
If you add any number of photos between 31-124, the system will automatically lay them out on the pages in an intuitive way. Of course, you can edit the layout, move photos, and customize the pages exactly the way you want at any time.
Will photos from your phone look good in an album?
Yes – absolutely. Modern phones take very good quality photos, so if the photo is clear, well-lit and not blurry, it will look very good in a printed album as well.
We recommend uploading photos in the highest possible quality. The album can contain photos taken with a phone, camera or tablet – the most important thing is that they are of good quality.
However, keep in mind that the final result depends on the quality of the photos you upload. If the photo is blurry, very dark, or of low quality already on the device, it may look similar after printing. That’s why it’s best to choose sharp, clear photos taken in good light.
